Difference between revisions of "MyViewBoard Manager"

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On the device to manage:
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''On the device to manage:''
 
# Download the Device Manager app.
 
# Download the Device Manager app.
 
# Install the app on the device to manage.
 
# Install the app on the device to manage.
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On the myViewBoard Manager page:
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You might need additional steps to install the APK on your selected IFP. These steps will vary depending on the IFP model. See the following examples below:
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* [https://support.viewsonic.com/en/support/solutions/articles/33000210632-how-to-install-custom-apps-in-the-android-module-for-ifp50-series-displays How to install custom apps in the Android module for IFP50 series displays]
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* [https://support.viewsonic.com/en/support/solutions/articles/33000211647-how-to-install-apk-on-cde6561t- How to install APK on CDE6561T?]
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* [https://support.viewsonic.com/en/support/solutions/articles/33000239803-google-play-store-not-found-on-ifp- Google Play store not found on IFP]
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If in doubt, your IFP's user manual will most likely contain instructions on installing APK files. If you need further assistance, see if you can [https://support.viewsonic.com/en/support/solutions/33000134367 find your answers here], or contact your IFP reseller for more details.
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''On the myViewBoard Manager page:''
 
# Click + Add Device
 
# Click + Add Device
 
# Provide the 6-digit PIN you obtained earlier.
 
# Provide the 6-digit PIN you obtained earlier.

Revision as of 14:52, 11 September 2020

myViewBoard Manager is a tool for Entity Admins to remotely manage multiple installations of Viewsonic visual solution devices such as ViewBoard.

To access, click the Entity Management tile, then click Devices on the side panel. Note that this option is only available for users signed in using an Entity Admin account.

Downloading the APP

The Device Manager app is only available for signed in users. To download:

  1. Sign in to myViewBoard.com.
  2. Once signed in, click the Download icon on the top toolbar.
  3. Click the Device Manager link on the new window.
  4. Click the download icon to start downloading.


You can also download the app by click the link below:


Adding Devices

You need to set up your devices first before you can add them to your list of managed devices.


On the device to manage:

  1. Download the Device Manager app.
  2. Install the app on the device to manage.
  3. Open the app and note the 6-digit PIN displayed.


You might need additional steps to install the APK on your selected IFP. These steps will vary depending on the IFP model. See the following examples below:


If in doubt, your IFP's user manual will most likely contain instructions on installing APK files. If you need further assistance, see if you can find your answers here, or contact your IFP reseller for more details.


On the myViewBoard Manager page:

  1. Click + Add Device
  2. Provide the 6-digit PIN you obtained earlier.
  3. (Optional) Specify a short name for the device.
  4. Click Add.



Sorting Added Devices into Groups

After you have a number of devices added, you can manage them using the following options:


To create a group:

  1. On the side panel, click > to expand the Group dropdown.
  2. Click + Add a group
  3. Click Create Group


To add devices to the group:

  1. On the side panel, click > to expand the Group dropdown.
  2. Click on the group where you want to add a device.
  3. On the main panel, click + Add Device.
  4. On the new window, select which devices you want to add to this group.
  5. Click Add.
  6. The devices should now appear on the device list for the group.


You can also "star" your favorite devices so you can easily find it later. To star a device:

  1. On any group list, locate the device you want to star.
  2. Click the star beside the Device name.
  3. The star icon should turn yellow.
  4. To easily filter your "star" devices, click Starred on the side panel.


To modify the group membership of a device:

  1. Locate the device you want to update.
  2. Click the device name to open the Device properties page.
  3. Click the pencil icon to open the Device groups dialog.
  4. On the list, click + Add or - Remove.
  5. Click Finish.


Managing Devices

myViewBoard Manager displays all your managed devices in a list on the main window. This list also provides several options to quickly manage your devices.


The right-most panel displays the following information:

  • Hover over a device to view device, network, memory, and storage information for that device.
  • Selecting a device enables the following options:
  • Power on the device
  • Restart the device
  • Lock the device
  • Turn the screen on
  • Change the source
  • Adjust volume
  • Stop broadcasting



Broadcasting to Devices

The broadcast feature allows device admins to send messages in real-time to selected devices.

To broadcast messages to devices:

  1. Select one or more devices on the list.
  2. Click Broadcasting, then select one of the following:
    • Message. Displays a short message on the devices.
    • Multimedia. Displays an image or a video on the device.
  3. Specify how long you want the message to appear.
  4. Click Finish to start the broadcast.


To stop broadcasting:

  1. Locate and select the device to update.
  2. On the rightmost panel, click Stop Broadcasting.


If you have media files you broadcast frequently, click Media on the sidepanel to manage your uploaded multimedia files.



Installing Apps on Devices

You can also use myViewBoard Manager to install apps on multiple managed devices.

  1. Select one or more devices on the list.
  2. Click Apps, then click Install.
  3. Select one or more apps you want to install.
  4. Click Install these apps.
  5. Click Back, then click Finish.


Uninstalling apps follow a similar process:

  1. Select one or more devices on the list.
  2. Click Apps, then click Uninstall.
  3. Select one or more apps to uninstall.
  4. Click Uninstall these apps.
  5. Click Finish.


To manage the installed apps on only one device, perform the following:

  1. Click the device name of the device to update.
  2. On the device properties page, click the Apps & OS tab.
  3. On the Applications section, click one of the following:
    • Click Install an app, then follow the installation steps outlined above.
    • Click uninstall an app, then follow the uninstallation steps outlined above.