Difference between revisions of "MyViewBoard Manager"

From myViewBoard
Jump to navigation Jump to search
m
(Adding Devices)
 
(19 intermediate revisions by 2 users not shown)
Line 1: Line 1:
myViewBoard Manager is a tool for Entity Admins to remotely manage multiple installations of Viewsonic visual solution devices such as ViewBoard.
+
<div style="width:280px;min-width:280px;min-height:300px; height:auto;border:solid 1px write;display:inline-block;margin:10px;vertical-align:top;float:right;">
 +
<div style="position:relative;top:-15px;width:100%;height:200px;background-color:white;overflow:hidden;" class="res-img">[[File:Icon Manager.svg|center|250px|link=]]</div>
 +
<div style="padding:10px;border-top:solid 1px #990000">
 +
<center> <span style="color: #990000;"><big>'''myViewBoard Manager'''</big></span>
 +
</div>
 +
</div>
 +
<big>'''myViewBoard Manager''' is a tool for Entity Admins to remotely manage multiple installations of Viewsonic visual solution devices such as ViewBoard.</big>
  
To access, click the Entity Management tile, then click Devices on the side panel. Note that this option is only available for users signed in using an Entity Admin account.  
+
To access, click the Manager tile or the Entity Management tile, then click Manager on the side panel. <br><u>Note that this option is only available for users signed in using an Entity Admin account.</u>
  
 
==Downloading the APP==
 
==Downloading the APP==
  
The Device Manager app is only available for signed in users. To download:
+
The '''myViewBoard Manager''' app is only available for signed-in users. <br>To download:
  
 
# Sign in to myViewBoard.com.
 
# Sign in to myViewBoard.com.
# Once signed in, click the {{Icon Image|bx:bx-download}} Download icon on the top toolbar.
+
# Once signed in, click the <span class = "btn"> <i class = "fa fa-download"> </i> '''Download myViewBoard applications'''</span> on the top toolbar.
# Click the Device Manager link on the new window.
+
# Click <span class = "btn" style="color: #133fa0;"> '''Manager for Android Download'''</span> on the new window to start downloading.   
# Click the {{Icon Image|fa-solid:download}} download icon to start downloading.   
 
  
 +
You can also download the app by clicking the link below:
 +
* [https://dl.myviewboard.com/latest?device_management myViewBoard Manager download link]
 +
 +
==System Requirements==
 +
 +
Before installation, verify that the device to manage meets the following requirements:
 +
* {{MVB}} Manager can only be installed on a ViewSonic IFP.
 +
* To successfully use remote control features, ensure that TCP Port 443 is open on your network.
 +
* The setting "Allow installation of apps from unknown sources" has been enabled on the IFP.
  
You can also download the app by click the link below:
 
* [https://dl.myviewboard.com/latest?device_management myViewBoard Manager download link]
 
  
 +
Steps to enable the "Unknown Sources" setting will vary depending on the IFP model. See the following pages below for examples:
 +
* [https://support.viewsonic.com/en/support/solutions/articles/33000210632-how-to-install-custom-apps-in-the-android-module-for-ifp50-series-displays How to install custom apps in the Android module for IFP50 series displays]
 +
* [https://support.viewsonic.com/en/support/solutions/articles/33000211647-how-to-install-apk-on-cde6561t- How to install APK on CDE6561T?]
 +
* [https://support.viewsonic.com/en/support/solutions/articles/33000239803-google-play-store-not-found-on-ifp- Google Play store not found on IFP]
 +
 +
If in doubt, your IFP's user manual will most likely contain instructions on installing APK files. If you need further assistance, see if you can [https://support.viewsonic.com/en/support/solutions/33000134367 find your answers here], or contact your IFP reseller for more details.
  
  
Line 22: Line 40:
 
You need to set up your devices first before you can add them to your list of managed devices.  
 
You need to set up your devices first before you can add them to your list of managed devices.  
  
 
+
''On the device to manage:''
On the device to manage:
+
# Download the myViewBoard Manager app.
# Download the Device Manager app.
 
 
# Install the app on the device to manage.
 
# Install the app on the device to manage.
 
# Open the app and note the 6-digit PIN displayed.
 
# Open the app and note the 6-digit PIN displayed.
 
+
----
 
+
''On the myViewBoard Manager page:''
On the myViewBoard Manager page:
+
# Click ''Add Device'' [[File:MVB M add.svg|30px|link=]]
# Click + Add Device
 
 
# Provide the 6-digit PIN you obtained earlier.
 
# Provide the 6-digit PIN you obtained earlier.
 
# (Optional) Specify a short name for the device.
 
# (Optional) Specify a short name for the device.
# Click Add.
+
# Click ''Add''.
  
 
+
<gallery widths="900px" heights="500px">
<gallery widths="900px" heights="531px">
+
MDM-PIN-number.png|Click Add Device [[File:MVB M add.svg|30px|link=]], and provide the 6-digit PIN you obtained earlier.
MDM-PIN-number.png|Click + Add Device, and provide the 6-digit PIN you obtained earlier.
+
Mvb-M-success.jpg|Successful pairing message
 
</gallery>
 
</gallery>
 
  
 
==Sorting Added Devices into Groups==
 
==Sorting Added Devices into Groups==
Line 45: Line 60:
 
After you have a number of devices added, you can manage them using the following options:
 
After you have a number of devices added, you can manage them using the following options:
  
 +
'''To create a group:'''
 +
# On the side panel, click '''>''' to expand the Group dropdown.
 +
# Click ''<big>+</big> Add a group''
 +
# Click ''Create Group''
  
To create a group:
+
'''To add devices to the group:'''
# On the side panel, click > to expand the Group dropdown.
 
# Click + Add a group
 
# Click Create Group
 
 
 
 
 
To add devices to the group:
 
 
# On the side panel, click > to expand the Group dropdown.
 
# On the side panel, click > to expand the Group dropdown.
 
# Click on the group where you want to add a device.
 
# Click on the group where you want to add a device.
# On the main panel, click + Add Device.
+
# On the main panel, click ''Add Device'' [[File:MVB M add.svg|30px|link=]].
 
# On the new window, select which devices you want to add to this group.
 
# On the new window, select which devices you want to add to this group.
# Click Add.
+
# Click ''Add''.
 
# The devices should now appear on the device list for the group.
 
# The devices should now appear on the device list for the group.
  
 
+
You can also "star" your favorite devices so you can easily find it later.  
You can also "star" your favorite devices so you can easily find it later. To star a device:
+
<br>'''To star a device:'''
  
 
# On any group list, locate the device you want to star.
 
# On any group list, locate the device you want to star.
Line 68: Line 81:
 
# To easily filter your "star" devices, click Starred on the side panel.
 
# To easily filter your "star" devices, click Starred on the side panel.
  
 
+
'''To modify the group membership of a device:'''
To modify the group membership of a device:  
 
 
# Locate the device you want to update.
 
# Locate the device you want to update.
 
# Click the device name to open the Device properties page.
 
# Click the device name to open the Device properties page.
 
# Click the pencil icon to open the Device groups dialog.
 
# Click the pencil icon to open the Device groups dialog.
# On the list, click + Add or - Remove.
+
# On the list, click '''+''' ''Add'' or '''-''' ''Remove''.
# Click Finish.
+
# Click ''Finish''.
 
 
  
 
==Managing Devices ==
 
==Managing Devices ==
  
myViewBoard Manager displays all your managed devices in a list on the main window. This list also provides several options to quickly manage your devices.
+
'''myViewBoard Manager''' displays all your managed devices in a list on the main window. This list also provides several options to quickly manage your devices.
 
 
  
 
The right-most panel displays the following information:
 
The right-most panel displays the following information:
 
* Hover over a device to view device, network, memory, and storage information for that device.
 
* Hover over a device to view device, network, memory, and storage information for that device.
 
* Selecting a device enables the following options:
 
* Selecting a device enables the following options:
:* Power on the device
+
:* Power on the device [[File:MVB M power-off.svg|25px|link=]]
:* Restart the device
+
:* Restart the device [[File:MVB M restart.svg|25px|link=]]
:* Lock the device
+
:* Lock the device [[File:MVB M unlocked.svg|25px|link=]]
 
:* Turn the screen on
 
:* Turn the screen on
:* Change the source
+
:* Change the input source [[File:MVB M source select.svg|25px|link=]]
 
:* Adjust volume
 
:* Adjust volume
 +
:* Firmware Update
 
:* Stop broadcasting
 
:* Stop broadcasting
  
 
+
<gallery widths="900px" heights="450px">
<gallery widths="900px" heights="531px">
 
 
MDM-quick-actions.png|The Devices list also provides several options to quickly manage your devices.
 
MDM-quick-actions.png|The Devices list also provides several options to quickly manage your devices.
 
</gallery>
 
</gallery>
 
  
 
==Broadcasting to Devices==
 
==Broadcasting to Devices==
  
The broadcast feature allows device admins to send messages in real-time to selected devices.
+
The '''Broadcast''' feature allows device admins to send messages in real-time to selected devices.
  
 
To broadcast messages to devices:
 
To broadcast messages to devices:
 
# Select one or more devices on the list.
 
# Select one or more devices on the list.
# Click Broadcasting, then select one of the following:
+
# Click Broadcasting [[File:MVB_M_broadcasting.svg|Link=]], then select one of the following:
#* Message. Displays a short message on the devices.
+
#* ''Message'': Displays a short message on the devices.
#* Multimedia. Displays an image or a video on the device.
+
#* ''Multimedia'': Displays an image or a video on the device.
 
# Specify how long you want the message to appear.
 
# Specify how long you want the message to appear.
# Click Finish to start the broadcast.
+
# Click 'Finish' to start the broadcast.
 
+
<br> <div class="note-yellow" style="
 +
background-color: #e4f8fb;
 +
border: solid 1px #e4f8fb;
 +
border-left:solid 6px #87CEFA;
 +
padding:8px;
 +
width:99%;
 +
">Note: max. size of uploading files:
 +
* Max. Video File Size: 300MB
 +
* Max. Image File Size: 30MB
 +
</div>
  
 
To stop broadcasting:  
 
To stop broadcasting:  
 
# Locate and select the device to update.
 
# Locate and select the device to update.
# On the rightmost panel, click Stop Broadcasting.
+
# On the rightmost panel, click <span class = "btn"> '''Stop Broadcasting'''</span>.
  
 +
If you have media files you broadcast frequently, click Media on the side panel to manage your uploaded multimedia files. 
  
If you have media files you broadcast frequently, click Media on the sidepanel to manage your uploaded multimedia files. 
+
<gallery widths="900px" heights="450px">
 
 
 
 
<gallery widths="900px" heights="531px">
 
 
MDM-msg-broadcast.png|The broadcast feature allows device admins to send messages in real-time to selected devices.
 
MDM-msg-broadcast.png|The broadcast feature allows device admins to send messages in real-time to selected devices.
 
</gallery>
 
</gallery>
 
  
 
==Installing Apps on Devices==
 
==Installing Apps on Devices==
  
You can also use myViewBoard Manager to install apps on multiple managed devices.
+
You can also use '''myViewBoard Manager''' to install apps on multiple managed devices.
  
 +
# Open ''Media'' tab and upload APK-files from your PC.
 
# Select one or more devices on the list.
 
# Select one or more devices on the list.
# Click Apps, then click Install.
+
# Click ''Apps'' [[File:MVB M apps.svg|link=]].
 
# Select one or more apps you want to install.
 
# Select one or more apps you want to install.
# Click Install these apps.
+
# Click ''Install'' [[File:MVB_M_install.svg|22px|link=]] these apps.
# Click Back, then click Finish.
+
# Message ''The command has been sent'' proves that app installation started.
 
 
  
 
Uninstalling apps follow a similar process:
 
Uninstalling apps follow a similar process:
 
# Select one or more devices on the list.
 
# Select one or more devices on the list.
# Click Apps, then click Uninstall.
+
# Click ''Apps'' [[File:MVB M apps.svg|link=]].
 
# Select one or more apps to uninstall.
 
# Select one or more apps to uninstall.
# Click Uninstall these apps.
+
# Click ''Uninstall'' [[File:MVB M uninstall.svg|22px|link=]] these apps.
# Click Finish.
+
# Message ''The command has been sent'' proves that app uninstalled.
 
 
 
 
To manage the installed apps on only one device, perform the following:
 
# Click the device name of the device to update.
 
# On the device properties page, click the Apps & OS tab.
 
# On the Applications section, click one of the following:
 
#* Click Install an app, then follow the installation steps outlined above.
 
#* Click uninstall an app, then follow the uninstallation steps outlined above.
 
  
<gallery widths="900px" heights="531px">
+
<gallery widths="900px" heights="450px">
 
MDM-mng-apps.png|You can also use myViewBoard Manager to install apps on multiple managed devices.
 
MDM-mng-apps.png|You can also use myViewBoard Manager to install apps on multiple managed devices.
 
MDM-dev-prop.png|Managing installed apps on only one device.
 
MDM-dev-prop.png|Managing installed apps on only one device.
 
</gallery>
 
</gallery>
  
 +
<seo metak="myviewboard" ogtitle="myViewBoard Manager" ogimage="wiki.myviewboard.com/images/f/fe/Logo-filled.png" ogdescr="A tool for Entity Admins to remotely manage multiple installations of Viewsonic visual solution devices such as ViewBoard." />
  
 
{{DISPLAYTITLE: myViewBoard Manager}}
 
{{DISPLAYTITLE: myViewBoard Manager}}

Latest revision as of 10:33, 26 October 2020

Icon Manager.svg
myViewBoard Manager

myViewBoard Manager is a tool for Entity Admins to remotely manage multiple installations of Viewsonic visual solution devices such as ViewBoard.

To access, click the Manager tile or the Entity Management tile, then click Manager on the side panel.
Note that this option is only available for users signed in using an Entity Admin account.

Downloading the APP

The myViewBoard Manager app is only available for signed-in users.
To download:

  1. Sign in to myViewBoard.com.
  2. Once signed in, click the Download myViewBoard applications on the top toolbar.
  3. Click Manager for Android Download on the new window to start downloading.

You can also download the app by clicking the link below:

System Requirements

Before installation, verify that the device to manage meets the following requirements:

  • myViewBoard Manager can only be installed on a ViewSonic IFP.
  • To successfully use remote control features, ensure that TCP Port 443 is open on your network.
  • The setting "Allow installation of apps from unknown sources" has been enabled on the IFP.


Steps to enable the "Unknown Sources" setting will vary depending on the IFP model. See the following pages below for examples:

If in doubt, your IFP's user manual will most likely contain instructions on installing APK files. If you need further assistance, see if you can find your answers here, or contact your IFP reseller for more details.


Adding Devices

You need to set up your devices first before you can add them to your list of managed devices.

On the device to manage:

  1. Download the myViewBoard Manager app.
  2. Install the app on the device to manage.
  3. Open the app and note the 6-digit PIN displayed.

On the myViewBoard Manager page:

  1. Click Add Device MVB M add.svg
  2. Provide the 6-digit PIN you obtained earlier.
  3. (Optional) Specify a short name for the device.
  4. Click Add.

Sorting Added Devices into Groups

After you have a number of devices added, you can manage them using the following options:

To create a group:

  1. On the side panel, click > to expand the Group dropdown.
  2. Click + Add a group
  3. Click Create Group

To add devices to the group:

  1. On the side panel, click > to expand the Group dropdown.
  2. Click on the group where you want to add a device.
  3. On the main panel, click Add Device MVB M add.svg.
  4. On the new window, select which devices you want to add to this group.
  5. Click Add.
  6. The devices should now appear on the device list for the group.

You can also "star" your favorite devices so you can easily find it later.
To star a device:

  1. On any group list, locate the device you want to star.
  2. Click the star beside the Device name.
  3. The star icon should turn yellow.
  4. To easily filter your "star" devices, click Starred on the side panel.

To modify the group membership of a device:

  1. Locate the device you want to update.
  2. Click the device name to open the Device properties page.
  3. Click the pencil icon to open the Device groups dialog.
  4. On the list, click + Add or - Remove.
  5. Click Finish.

Managing Devices

myViewBoard Manager displays all your managed devices in a list on the main window. This list also provides several options to quickly manage your devices.

The right-most panel displays the following information:

  • Hover over a device to view device, network, memory, and storage information for that device.
  • Selecting a device enables the following options:
  • Power on the device MVB M power-off.svg
  • Restart the device MVB M restart.svg
  • Lock the device MVB M unlocked.svg
  • Turn the screen on
  • Change the input source MVB M source select.svg
  • Adjust volume
  • Firmware Update
  • Stop broadcasting

Broadcasting to Devices

The Broadcast feature allows device admins to send messages in real-time to selected devices.

To broadcast messages to devices:

  1. Select one or more devices on the list.
  2. Click Broadcasting Link=, then select one of the following:
    • Message: Displays a short message on the devices.
    • Multimedia: Displays an image or a video on the device.
  3. Specify how long you want the message to appear.
  4. Click 'Finish' to start the broadcast.


Note: max. size of uploading files:
  • Max. Video File Size: 300MB
  • Max. Image File Size: 30MB

To stop broadcasting:

  1. Locate and select the device to update.
  2. On the rightmost panel, click Stop Broadcasting.

If you have media files you broadcast frequently, click Media on the side panel to manage your uploaded multimedia files.

Installing Apps on Devices

You can also use myViewBoard Manager to install apps on multiple managed devices.

  1. Open Media tab and upload APK-files from your PC.
  2. Select one or more devices on the list.
  3. Click Apps MVB M apps.svg.
  4. Select one or more apps you want to install.
  5. Click Install MVB M install.svg these apps.
  6. Message The command has been sent proves that app installation started.

Uninstalling apps follow a similar process:

  1. Select one or more devices on the list.
  2. Click Apps MVB M apps.svg.
  3. Select one or more apps to uninstall.
  4. Click Uninstall MVB M uninstall.svg these apps.
  5. Message The command has been sent proves that app uninstalled.