Difference between revisions of "MyViewBoard Manager"

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{{Breadcrumb2
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|1=Welcome_to_myViewBoard
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|2=[[MyViewBoard Manager|myViewBoard Manager]]
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}}
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<div class="DesktopOnly"><div style="width:250px;min-width:250px;min-height:300px; height:auto;border:solid 1px write;display:inline-block;margin:10px;vertical-align:top;float:right;">
 
<div class="DesktopOnly"><div style="width:250px;min-width:250px;min-height:300px; height:auto;border:solid 1px write;display:inline-block;margin:10px;vertical-align:top;float:right;">
<div style="width:100%;height:200px;background-color:white;overflow:hidden;" class="res-img">[[File:Icon Manager.svg|center|200px|link=]]
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<div style="width:100%;height:200px;background-color:white;overflow:hidden;" class="res-img">[[File:Icon Manager.svg|center|200px|link=]]</div>
 
<div style="padding:10px;border-top:solid 1px #990000">
 
<div style="padding:10px;border-top:solid 1px #990000">
<center> <span style="color: #990000;"></div></div></div></div><div class="MobileOnly">[[File:Icon Manager.svg|left|50px|link=]]</div></div></div>
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<center> <span style="color: #990000;"><big>'''myViewBoard Manager'''</big></span>
'''myViewBoard Manager''' is a tool for Entity Admins to remotely manage multiple installations of ViewSonic visual solution devices such as [https://manuals.viewsonic.com/ViewSonic_User_Guide_Database ViewBoard].
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<div style="width:99%;text-align:center;height:auto;text-align:center;line-height:30px;border-top:solid 2px #eee;"><span class="iconify" data-icon="ic:baseline-history" data-inline="false"></span>'''[[MyViewBoard Manager Release History|Release History]]''' <span class="iconify" data-icon="ic:baseline-history" data-inline="false"></span></div></div></div></div>
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<div class="MobileOnly">[[File:Icon Manager.svg|left|50px|link=]]</div>
  
To access, click the Manager tile or the Entity Management tile, then click Manager on the side panel.
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'''myViewBoard Manager''' is a tool for Entity Admins to remotely manage multiple installations of ViewSonic devices such as [https://manuals.viewsonic.com/ViewSonic_User_Guide_Database ViewBoard] and [[MyViewBoard Box|myViewBoard Box]].
  
 +
To access, click the Manager tile after signing in to myviewboard.com. Alternatively, first click Entity Management, then click Manager on the side panel.
 
{{ent:Blue_note
 
{{ent:Blue_note
 
|1=Note that this option is only available for users signed in using an Entity Admin account.}}
 
|1=Note that this option is only available for users signed in using an Entity Admin account.}}
  
  
==Downloading the APP==
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==Download Manager to devices==
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<div style="display:none; font-size:0;">
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===System requirements===
 +
</div>
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<div class="mw-collapsible mw-collapsed plus-toggle" style="overflow:auto;border:solid 1px #white; padding:8px;">
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<div class="mw-collapsible-toggle" style="font-weight:bold;line-height:1.6;float:none;border-bottom:solid 1px #CCCCCC;">System requirements</div>
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<div class="mw-collapsible-content">
 +
* myViewBoard Manager can only be installed on ViewSonic devices such as [https://manuals.viewsonic.com/ViewSonic_User_Guide_Database IFPs and projectors] running Android 7 or higher. All ViewSonic IFPs have Android built-in.
 +
* To successfully use remote control features, ensure that TCP Port 443 is open on your network.
 +
* "Allow installation of apps from unknown sources" must be enabled on the IFP/device.
 +
 
 +
 
 +
<div class="mw-collapsible mw-collapsed plus-toggle" style="overflow:auto;">
 +
<div class="mw-collapsible-toggle" style="line-height:1.6;float:none;">Enable installation of apps from unknown sources on IFPs</div>
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<div class="mw-collapsible-content">
 +
Steps to enable the ''Install apps from unknown sources'' setting will vary depending on the IFP model. See the following pages below for examples:
 +
* [https://support.viewsonic.com/en/support/solutions/articles/33000210632-how-to-install-custom-apps-in-the-android-module-for-ifp50-series-displays How to install custom apps in the Android module for IFP50 series displays]
 +
* [https://support.viewsonic.com/en/support/solutions/articles/33000211647-how-to-install-apk-on-cde6561t- How to install APK on CDE6561T?]
 +
* [https://support.viewsonic.com/en/support/solutions/articles/33000239803-google-play-store-not-found-on-ifp- Google Play store not found on IFP]
 +
 
 +
If in doubt, your IFP's user manual will most likely contain instructions on installing APK files. If you need further assistance, see if you can [https://support.viewsonic.com/en/support/solutions/33000134367 find your answers here], or contact your IFP reseller for more details.
 +
</div></div>
 +
----
 +
</div></div>
 +
 
 +
The Manager web app is available for Entity admins on myviewboard.com, after signing in. To register a device under the entity (so it appears in the Manager web app), first download the Manager Android app to the device.
  
 
The '''myViewBoard Manager''' app is only available for signed-in users. <br>To download:
 
The '''myViewBoard Manager''' app is only available for signed-in users. <br>To download:
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# Click <span class = "btn" style="color: #133fa0;"> '''Manager for Android Download'''</span> on the new window to start downloading.   
 
# Click <span class = "btn" style="color: #133fa0;"> '''Manager for Android Download'''</span> on the new window to start downloading.   
  
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Direct download: [https://dl.myviewboard.com/latest?device_management https://dl.myviewboard.com/latest?device_management]
  
You can also download the app by clicking the link below:
 
* [https://dl.myviewboard.com/latest?device_management myViewBoard Manager download link]
 
  
 
{{ent:Blue_note
 
{{ent:Blue_note
|1=For more information how to download myViewBoard applications visit [[Downloads|Download wiki page]].
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|1=For more information how to download myViewBoard applications visit the wiki page [[Downloads|Downloads]].
 
}}
 
}}
  
==System Requirements==
 
  
Before installation, verify that the device to manage meets the following requirements:
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==Add devices to Manager==
* {{MVB}} Manager can only be installed on Android-based ViewSonic devices such as [https://manuals.viewsonic.com/ViewSonic_User_Guide_Database IFP and projectors].
+
Once devices are set up and have the myViewBoard Manager app installed, they can be added to the entity and managed remotely from the Manager webapp (available to entity admins from myviewboard.com after signing in).
* To successfully use remote control features, ensure that TCP Port 443 is open on your network.
 
* The setting "Allow installation of apps from unknown sources" has been enabled on the IFP.
 
 
 
 
 
Steps to enable the "Unknown Sources" setting will vary depending on the IFP model. See the following pages below for examples:
 
* [https://support.viewsonic.com/en/support/solutions/articles/33000210632-how-to-install-custom-apps-in-the-android-module-for-ifp50-series-displays How to install custom apps in the Android module for IFP50 series displays]
 
* [https://support.viewsonic.com/en/support/solutions/articles/33000211647-how-to-install-apk-on-cde6561t- How to install APK on CDE6561T?]
 
* [https://support.viewsonic.com/en/support/solutions/articles/33000239803-google-play-store-not-found-on-ifp- Google Play store not found on IFP]
 
 
 
If in doubt, your IFP's user manual will most likely contain instructions on installing APK files. If you need further assistance, see if you can [https://support.viewsonic.com/en/support/solutions/33000134367 find your answers here], or contact your IFP reseller for more details.
 
 
 
 
 
==Adding Devices==
 
 
 
You need to set up your devices first before you can add them to your list of managed devices.  
 
  
  
 
''On the device to manage:''
 
''On the device to manage:''
# Download the myViewBoard Manager app.
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# Download and install the myViewBoard Manager Android app (link above).
# Install the app on the device to manage.
 
 
# Open the app and note the 6-digit PIN displayed.
 
# Open the app and note the 6-digit PIN displayed.
  
  
''On the myViewBoard Manager admin console page on myviewboard.com:''
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''In the myViewBoard Manager webapp on myviewboard.com:''
 
# Click ''Add Device'' [[File:MVB M add.svg|30px|link=]]
 
# Click ''Add Device'' [[File:MVB M add.svg|30px|link=]]
 
# Provide the 6-digit PIN you obtained earlier.
 
# Provide the 6-digit PIN you obtained earlier.
# (Optional) Specify a short name for the device.
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# (Optional) name the device.
 
# Click ''Add''.
 
# Click ''Add''.
  
<gallery widths="900px" heights="500px">
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 +
<gallery widths="600px" heights="300px">
 
MDM-PIN-number.png|Click Add Device [[File:MVB M add.svg|30px|link=]], and provide the 6-digit PIN you obtained earlier.
 
MDM-PIN-number.png|Click Add Device [[File:MVB M add.svg|30px|link=]], and provide the 6-digit PIN you obtained earlier.
Mvb-M-success.jpg|Successful pairing message
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</gallery><br>
 +
<gallery widths="600px" heights="340px">
 +
Mvb-M-success.jpg|Paired successfully message.
 
</gallery>
 
</gallery>
  
==Sorting Added Devices into Groups==
 
  
After you have a number of devices added, you can manage them using the following options:
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==Sort devices into groups==
 
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'''''Create a group:'''''
 
 
'''''To create a group:'''''
 
 
# On the side panel, click '''>''' to expand the Group dropdown.
 
# On the side panel, click '''>''' to expand the Group dropdown.
 
# Click ''<big>+</big> Add a group''
 
# Click ''<big>+</big> Add a group''
 
# Click ''Create Group''
 
# Click ''Create Group''
 +
 +
<gallery widths="600px" heights="300px">
 +
File:Manager create a new group-min.gif|Clips Groups and then Add a group to create a group of devices.
 +
</gallery>
  
  
'''''To add devices to the group:'''''
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'''''Add devices to the group:'''''
 
# On the side panel, click > to expand the Group dropdown.
 
# On the side panel, click > to expand the Group dropdown.
 
# Click on the group where you want to add a device.
 
# Click on the group where you want to add a device.
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# Click ''Add''.
 
# Click ''Add''.
 
# The devices should now appear on the device list for the group.
 
# The devices should now appear on the device list for the group.
 
  
 
You can also "star" your favorite devices so you can easily find them later.  
 
You can also "star" your favorite devices so you can easily find them later.  
<br>'''''To star a device:'''''
 
  
# On any group list, locate the device you want to star.
 
# Click the star beside the Device name.
 
# The star icon should turn yellow.
 
# To easily filter your "star" devices, click Starred on the side panel.
 
  
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'''''Add devices to starred (favorites):'''''
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# On any group list, locate the device you want to add to starred (favorites).
 +
# Click the star beside the device name.
 +
# The star icon will turn yellow.
 +
# Click Starred on the side panel to view starred devices.
  
'''''To modify the group membership of a device:'''''
 
# Locate the device you want to update.
 
# Click the device name to open the Device properties page.
 
# Click the pencil icon to open the Device groups dialog.
 
# On the list, click '''+''' ''Add'' or '''-''' ''Remove''.
 
# Click ''Finish''.
 
  
==Managing Devices ==
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'''''Remove device(s) from group:'''''
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# On the side panel, click > to expand the Group dropdown.
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# Click on the group you wish to remove a device or devices from.
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# At the top, click the [[File:Close-circle.svg|20px|link]] cross icon to remove device(s) from the group.
  
myViewBoard Manager displays all your managed devices in a list on the main window. This list also provides several options to quickly manage your devices.
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 +
 
 +
==Manage devices==
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myViewBoard Manager displays all your managed devices in a list on the main window, including options to quickly manage your devices.
  
 
The right-most panel displays the following information:
 
The right-most panel displays the following information:
 
* Hover over a device to view device, network, memory, and storage information for that device.
 
* Hover over a device to view device, network, memory, and storage information for that device.
 
* Selecting a device enables the following options:
 
* Selecting a device enables the following options:
: [[File:MVB M power-off.svg|25px|link=]] Power on the device  
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: [[File:MVB M power-off.svg|25px|link=]] Power off the device  
 
: [[File:MVB M restart.svg|25px|link=]] Restart the device  
 
: [[File:MVB M restart.svg|25px|link=]] Restart the device  
 
: [[File:MVB M unlocked.svg|25px|link=]] Lock the device  
 
: [[File:MVB M unlocked.svg|25px|link=]] Lock the device  
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: Stop broadcasting
 
: Stop broadcasting
  
<gallery widths="900px" heights="450px">
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<gallery widths="600px" heights="300px">
 
MDM-quick-actions.png|The Devices list also provides several options to quickly manage your devices.
 
MDM-quick-actions.png|The Devices list also provides several options to quickly manage your devices.
 
</gallery>
 
</gallery>
  
==Broadcasting to Devices==
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==Broadcast messages to devices==
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The free version of Manager includes message (text) broadcasts to devices. Manager Advanced includes image and video broadcasting.
  
The '''Broadcast''' feature allows device admins to send messages in real-time to selected devices.
 
  
To broadcast messages to devices:
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To broadcast text messages to devices:
 
# Select one or more devices on the list.
 
# Select one or more devices on the list.
# Click [[File:MVB_M_broadcasting.svg|Link=]] Broadcasting, then select one of the following:
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# Click [[File:Message-text.svg|30px|link=]] to broadcast a text message.
#* ''Message'': Displays a short message on the devices.
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#* ''Multimedia'': Displays an image or a video on the device.
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# Specify how long you want the message to appear.
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To broadcast image or videos to devices (requires Manager Advanced license):
# Click 'Finish' to start the broadcast.
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# First view Advanced device list by clicking [[File:Toggle manager.jpg|50px|link=]] ''Advanced devices''.
 +
# Select the device(s) to broadcast to.
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# Click [[File:MVB_M_broadcasting.svg|Link=]] ''Broadcast'' and then ''Multimedia''.
 +
# Select the media (image or video) and the duration, and click ''Ok'' to broadcast.
  
 
<u>''Files to upload must not exceed the following sizes:''</u>
 
* Maximum video file size: 300MB
 
* Maximum image file size: 30MB
 
  
{{ent:Blue_note
 
|1=You can find out the gallery of the preinstalled myViewBoard media files for broadcasting [[MyViewBoard_Original_Content_Device_Management|here]].
 
}}
 
  
 
To stop broadcasting:  
 
To stop broadcasting:  
# Locate and select the device to update.
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# Select the device to update.
# On the rightmost panel, click '''Stop Broadcasting'''.
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# In the toolbar above the device list, click '''Stop Broadcasting'''.
  
If you have media files you broadcast frequently, click Media on the side panel to manage your uploaded multimedia files. 
 
  
 
+
<gallery widths="600px" heights="300px">
<gallery widths="900px" heights="450px">
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MDM-msg-broadcast.png|Send messages in real-time to devices. Multimedia is available with Manager Advanced add-ons.
MDM-msg-broadcast.png|The broadcast feature allows device admins to send messages in real-time to selected devices.
 
 
</gallery>
 
</gallery>
  
==Installing Apps on Devices==
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==Install apps to devices==
 
 
You can also use myViewBoard Manager to install apps on multiple managed devices.
 
  
# Click ''Media'' on the side panel.  
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# Click ''Apps'' on the side panel.  
 
# Upload APK files from your local drive.
 
# Upload APK files from your local drive.
 
# Go back to your device listing and select one or more devices on the list.
 
# Go back to your device listing and select one or more devices on the list.
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<gallery widths="900px" heights="450px">
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<gallery widths="600px" heights="300px">
 
MDM-mng-apps.png|You can also use myViewBoard Manager to install apps on multiple managed devices.
 
MDM-mng-apps.png|You can also use myViewBoard Manager to install apps on multiple managed devices.
 
MDM-dev-prop.png|Managing installed apps on only one device.
 
MDM-dev-prop.png|Managing installed apps on only one device.
 
</gallery>
 
</gallery>
 +
 +
 +
==Create and assign jobs==
 +
Jobs are templates that include an action that can be applied to devices. Multiple jobs can be applied to devices or groups of devices. Current actions available are:
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* Set audio volume
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* Power off
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* Change input source
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* Lock or unlock screen
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* Turn screen on or off
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* Update Firmware
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* Broadcast Message
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* Broadcast multimedia
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* Install apps
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* Send files
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* Add Wi-fi SSID
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 +
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<gallery widths="600px" heights="300px">
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File:Manager jobs overview.png|Click Jobs in the left menu to see all current jobs.
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</gallery>
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 +
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''Job scheduling is an add-on feature requiring a Manager Advanced subscription - see below.''
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 +
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==Manager Advanced==
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MyViewBoard Manager is available for free to Entities, with additional features available with a Manager Advanced add-on subscription.
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Additional features include:
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* Broadcasting images and video
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* Device usage reports
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* Action log (record of Manager user actions)
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* Job scheduler
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* Transfer files
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 +
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===Assign Manager Advanced licenses to devices===
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Manager Advanced works on a per-device basis. IT admins can purchase the number of Manager Advanced licenses to suit their requirements, and assign them to devices in Manager. Each license is for one year - the activation date can be decided by the user. myViewBoard offers 1, 3, 5, and 7 year subscriptions.
 +
 +
 +
<gallery widths="600px" heights="300px">
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File:Manager Advanced subscription info box(2).png|View total and assigned Manager Advanced licenses under ''All devices''.
 +
</gallery>
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 +
 +
'''To assign Manager Advanced licenses to devices:'''
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# Under ''All devices'', check the box next to the device or devices you want to add to Manager Advanced.
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# Next, click [[File:Manager Advanced icon2.svg|30px|link=]] to assign the selected device(s) Manager Advanced licenses.
 +
 +
<gallery widths="600px" heights="300px">
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File:Manager Advanced assign device.gif|Assign individual or multiple devices Manager Advanced licenses to access advanced features.
 +
</gallery>
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 +
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'''To view Advanced devices only:'''
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# Under ''All devices'', click [[File:Toggle manager.jpg|50px|link=]] the toggle button to view only Manager Advanced devices.
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# Click the toggle button again to switch back to viewing all devices.
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 +
 +
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'''To remove Manager Advanced licenses:'''
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# Under ''All devices'', click [[File:Toggle manager.jpg|50px|link=]] the toggle button to view only Manager Advanced devices.
 +
# Click the check box next to each device you wish to remove from Manager Advanced. Note that this does not remove the device from Manager - it only disables the Advanced features for this device and frees up an Advanced License for use on another device if necessary.
 +
# Click the ''Remove from Advanced devices'' icon <html><svg-icon _ngcontent-oey-c2="" ng-reflect-name="remove_advanced" ng-reflect-svg-style="[object Object]"><svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" _ngcontent-oey-c2="" style="width: 24px; height: 24px; line-height: 24px;">
 +
<path d="M4.16825 13.0674L2.38309 16.1348C2.03232 16.7375 2.43392 17.4994 3.12939 17.5506L4.94869 17.6846L5.97044 19.1874C6.36349 19.7655 7.22672 19.7304 7.57163 19.1224L9.63444 15.4859C7.50953 15.3667 5.5933 14.4663 4.16825 13.0674Z" fill="#4D4D4D" _ngcontent-oey-c2="" style="fill: #4D4D4D; ;"></path>
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<path d="M15.0515 11.3972C16.0913 10.23 16.7231 8.69132 16.7231 7.00511C16.7231 3.35688 13.7656 0.399414 10.1174 0.399414C8.4312 0.399414 6.89255 1.03122 5.72528 2.07101L15.0515 11.3972Z" fill="#4D4D4D" _ngcontent-oey-c2="" style="fill: #4D4D4D; ;"></path>
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<path d="M12.8129 13.0376L4.0849 4.30962C3.71655 5.13273 3.51172 6.045 3.51172 7.00511C3.51172 10.6533 6.46919 13.6108 10.1174 13.6108C11.0775 13.6108 11.9898 13.406 12.8129 13.0376Z" fill="#4D4D4D" _ngcontent-oey-c2="" style="fill: #4D4D4D; ;"></path>
 +
<path fill-rule="evenodd" clip-rule="evenodd" d="M17.9651 19.1773L0.822266 2.03445L2.03445 0.822266L19.1773 17.9651L17.9651 19.1773Z" fill="#4D4D4D" _ngcontent-oey-c2="" style="fill: #4D4D4D; ;"></path>
 +
<path d="M17.3105 17.5368L14.218 14.4443C13.1622 15.0277 11.969 15.3929 10.6992 15.479L12.7655 19.1217C13.1104 19.7297 13.9737 19.7647 14.3667 19.1866L15.3885 17.6839L17.2078 17.5499C17.2428 17.5473 17.277 17.5429 17.3105 17.5368Z" fill="#4D4D4D" _ngcontent-oey-c2="" style="fill: #4D4D4D; ;"></path>
 +
</svg></svg-icon></html> .
 +
 +
 +
 +
 +
===Broadcast image or video===
 +
To broadcast image or videos to devices (requires Manager Advanced license):
 +
# First view Advanced device list by clicking [[File:Toggle manager.jpg|50px|link=]] ''Advanced devices''.
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# Select the device(s) to broadcast to.
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# Click [[File:MVB_M_broadcasting.svg|Link=]] ''Broadcast'' and then ''Multimedia''.
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# Select the media (image or video) and the duration, and click ''Ok'' to broadcast.
 +
# To end the broadcast, click the red end broadcast icon [[File:Manager end broadcast12313.svg|40px|link=]] .
 +
 +
 +
''Files to upload must not exceed the following sizes:''
 +
* Maximum video file size: 300MB
 +
* Maximum image file size: 30MB
 +
 +
 +
{{ent:Blue_note
 +
|1=You can find out the gallery of the preinstalled myViewBoard media files for broadcasting [[MyViewBoard_Original_Content_Device_Management|here]].
 +
}}
 +
 +
===Device usage reports===
 +
Usage reports can be generated for custom time frames, showing information about device usage time, app usage time, and input sources. This can be displayed graphically in the Manager webapp or exported to an Excel (.xlsx) file.
 +
 +
Access device usage reports by clicking [[File:Sharp-bar-chart`.svg|30px|link=]] '''Reports''' in the left menu.
 +
 +
 +
<gallery widths="600px" heights="300px">
 +
File:Manager Device usage reports.png|View device usage statistics from the reports tab, and export as an Excel file if necessary.
 +
</gallery>
 +
 +
 +
 +
===Action log===
 +
Action log shows the username, time, action performed, affected device(s), and other information for Manager. This can be used to troubleshoot issues and track actions.
 +
 +
Access the action log by clicking <html><svg-icon _ngcontent-rsb-c2=""><svg width="26" height="26" viewBox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg" _ngcontent-rsb-c2="" style="width: 20px; height: 20px; line-height: 20px;">
 +
<path d="M3.31 15.0465L0 15C0.261424 17.1785 1.14923 19.2512 2.57 21L5 18.8512C4.12872 17.7212 3.55031 16.419 3.31 15.0465Z" fill="#D22D2D" _ngcontent-rsb-c2="" style="fill: currentColor; ;"></path>
 +
<path d="M5 23.2925C6.72915 24.7564 8.80395 25.6927 11 26V22.7391C9.64712 22.4604 8.37003 21.8663 7.26168 21L5 23.2925Z" fill="#D22D2D" _ngcontent-rsb-c2="" style="fill: currentColor; ;"></path>
 +
<path d="M25.9785 12.4855C25.8583 10.1301 25.0878 7.85109 23.7495 5.89214C22.4111 3.9332 20.5552 2.36803 18.3802 1.36405C16.2052 0.360065 13.793 -0.0449779 11.4016 0.192241C9.01011 0.42946 6.72935 1.30002 4.80321 2.71081L2.25209 0L2 7.64764L9.74411 7.72679L7.16274 5.06545C9.09712 3.74761 11.4455 3.14624 13.7895 3.36845C16.1336 3.59067 18.3211 4.62203 19.9626 6.27886C21.604 7.93569 22.5927 10.1104 22.7527 12.4157C22.9126 14.7209 22.2334 17.007 20.8359 18.8668C20.1517 19.7141 19.3469 20.4604 18.4462 21.083C17.2164 21.9145 15.8092 22.4593 14.3321 22.6758V26C16.6929 25.7525 18.9409 24.8805 20.8359 23.4772C21.7302 22.8454 22.5223 22.085 23.1854 21.2215C25.1687 18.7399 26.1617 15.6339 25.9785 12.4855Z" fill="#D22D2D" _ngcontent-rsb-c2="" style="fill: currentColor; ;"></path>
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<path d="M13 7V13.3855L17 18" stroke="#D22D2D" stroke-width="3" stroke-miterlimit="10" _ngcontent-rsb-c2="" style="; stroke: currentColor;"></path>
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</svg></svg-icon></html> '''Action log''' in the left menu.
 +
 +
 +
<gallery widths="600px" heights="300px">
 +
File:Manager Action Log overview.png|A log of admin actions in Manager is viewable with the Manager Advanced add on.
 +
</gallery>
 +
 +
 +
 +
===Schedule jobs===
 +
Jobs must first be created before being applied to devices.
 +
 +
In the jobs menu, click the plus button to create a new job.
 +
 +
 +
<gallery widths="600px" heights="300px">
 +
File:Manager create new job.png|Choose a name, job type, schedule, and any notes.
 +
</gallery>
 +
 +
 +
If no schedule is applied to a job, the action will be performed immediately when applied to a device. Jobs can also be planned for a specific time (as a one-off event), or a recurring event. Recurring events can be daily or weekly.
 +
 +
Once the job is created with a schedule, the schedule can be toggled on and off in the job list.
 +
 +
 +
<gallery widths="600px" heights="300px">
 +
File:Manager schedule jobs toggle111111111111.png|Job schedules can be toggled on or off.
 +
</gallery>{{BR}}
 +
 +
 +
 +
===Transfer files===
 +
Supported file types (up to 100 MB per file):
 +
* PDF
 +
* PowerPoint
 +
* Excel
 +
 +
 +
Upload files to Manager first before transferring them to devices:
 +
# Click <html><svg-icon _ngcontent-sxg-c2=""><svg width="20" height="23" viewBox="0 0 20 23" fill="none" xmlns="http://www.w3.org/2000/svg" _ngcontent-sxg-c2="" style="width: 24px; height: 24px; line-height: 24px;">
 +
<path d="M12 8V0L20 8H12Z" fill="#4D4D4D" _ngcontent-sxg-c2="" style="fill: currentColor; ;"></path>
 +
<path fill-rule="evenodd" clip-rule="evenodd" d="M9 0H2C0.89543 0 0 0.895431 0 2V21C0 22.1046 0.895431 23 2 23H18C19.1046 23 20 22.1046 20 21V11H9V0ZM4 18.5H16V15.5H4V18.5Z" fill="#4D4D4D" _ngcontent-sxg-c2="" style="fill: currentColor; ;"></path>
 +
</svg></svg-icon></html> ''Files'' from the left menu.
 +
# Here you can see files that are already uploaded, and the amount of space used.
 +
# Click the plus icon to upload a new file from your device. Simply drag and drop or click ''Choose files''.
 +
 +
 +
To transfer files from Manager to devices:
 +
# Go to ''All devices'' from the left menu, and then click ''Advanced devices''. Device must be online (green circle under ''status'').
 +
# Select device(s) by clicking the check box.
 +
# Click <html><svg-icon _ngcontent-sxg-c2=""><svg width="20" height="23" viewBox="0 0 20 23" fill="none" xmlns="http://www.w3.org/2000/svg" _ngcontent-sxg-c2="" style="width: 24px; height: 24px; line-height: 24px;">
 +
<path d="M12 8V0L20 8H12Z" fill="#4D4D4D" _ngcontent-sxg-c2="" style="fill: currentColor; ;"></path>
 +
<path fill-rule="evenodd" clip-rule="evenodd" d="M9 0H2C0.89543 0 0 0.895431 0 2V21C0 22.1046 0.895431 23 2 23H18C19.1046 23 20 22.1046 20 21V11H9V0ZM4 18.5H16V15.5H4V18.5Z" fill="#4D4D4D" _ngcontent-sxg-c2="" style="fill: currentColor; ;"></path>
 +
</svg></svg-icon></html> ''Files'' in the toolbar above the device list.
 +
# Select the file or files you wish to transfer.
 +
 +
 +
<gallery widths="600px" heights="300px">
 +
File:ManagerAdvancedTransferFiles.png
 +
</gallery>{{BR}}
 +
 +
 +
==Video overview==
 +
{{YouTube-box|WmXMfZjYznc|What is myViewBoard Manager? Quick video overview}}{{BR}}
 +
 +
 
----
 
----
 +
<noinclude>
 +
{{ent:Ecosystem-nav-footer}}
 
{{ent:Get_more_information}}
 
{{ent:Get_more_information}}
{{ent:Ecosystem-nav-footer}}
+
[[Category:MyViewBoard]]
 +
[[Category:Manager]]
 +
</noinclude>
 
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<seo metak="myviewboard" ogtitle="myViewBoard Manager" ogimage="wiki.myviewboard.com/images/f/fe/Logo-filled.png" ogdescr="A tool for Entity Admins to remotely manage multiple installations of ViewSonic visual solution devices such as ViewBoard." />
  
 
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Latest revision as of 15:18, 22 November 2021

Icon Manager.svg
myViewBoard Manager
Icon Manager.svg

myViewBoard Manager is a tool for Entity Admins to remotely manage multiple installations of ViewSonic devices such as ViewBoard and myViewBoard Box.

To access, click the Manager tile after signing in to myviewboard.com. Alternatively, first click Entity Management, then click Manager on the side panel.

Note that this option is only available for users signed in using an Entity Admin account.


Download Manager to devices

System requirements

System requirements
  • myViewBoard Manager can only be installed on ViewSonic devices such as IFPs and projectors running Android 7 or higher. All ViewSonic IFPs have Android built-in.
  • To successfully use remote control features, ensure that TCP Port 443 is open on your network.
  • "Allow installation of apps from unknown sources" must be enabled on the IFP/device.


Enable installation of apps from unknown sources on IFPs

Steps to enable the Install apps from unknown sources setting will vary depending on the IFP model. See the following pages below for examples:

If in doubt, your IFP's user manual will most likely contain instructions on installing APK files. If you need further assistance, see if you can find your answers here, or contact your IFP reseller for more details.


The Manager web app is available for Entity admins on myviewboard.com, after signing in. To register a device under the entity (so it appears in the Manager web app), first download the Manager Android app to the device.

The myViewBoard Manager app is only available for signed-in users.
To download:

  1. Sign in to myViewBoard.com.
  2. Once signed in, click the Download myViewBoard applications on the top toolbar.
  3. Click Manager for Android Download on the new window to start downloading.

Direct download: https://dl.myviewboard.com/latest?device_management


For more information how to download myViewBoard applications visit the wiki page Download.


Add devices to Manager

Once devices are set up and have the myViewBoard Manager app installed, they can be added to the entity and managed remotely from the Manager webapp (available to entity admins from myviewboard.com after signing in).


On the device to manage:

  1. Download and install the myViewBoard Manager Android app (link above).
  2. Open the app and note the 6-digit PIN displayed.


In the myViewBoard Manager webapp on myviewboard.com:

  1. Click Add Device MVB M add.svg
  2. Provide the 6-digit PIN you obtained earlier.
  3. (Optional) name the device.
  4. Click Add.




Sort devices into groups

Create a group:

  1. On the side panel, click > to expand the Group dropdown.
  2. Click + Add a group
  3. Click Create Group


Add devices to the group:

  1. On the side panel, click > to expand the Group dropdown.
  2. Click on the group where you want to add a device.
  3. On the main panel, click Add Device MVB M add.svg.
  4. On the new window, select which devices you want to add to this group.
  5. Click Add.
  6. The devices should now appear on the device list for the group.

You can also "star" your favorite devices so you can easily find them later.


Add devices to starred (favorites):

  1. On any group list, locate the device you want to add to starred (favorites).
  2. Click the star beside the device name.
  3. The star icon will turn yellow.
  4. Click Starred on the side panel to view starred devices.


Remove device(s) from group:

  1. On the side panel, click > to expand the Group dropdown.
  2. Click on the group you wish to remove a device or devices from.
  3. At the top, click the link cross icon to remove device(s) from the group.


Manage devices

myViewBoard Manager displays all your managed devices in a list on the main window, including options to quickly manage your devices.

The right-most panel displays the following information:

  • Hover over a device to view device, network, memory, and storage information for that device.
  • Selecting a device enables the following options:
MVB M power-off.svg Power off the device
MVB M restart.svg Restart the device
MVB M unlocked.svg Lock the device
Turn the screen on
MVB M source select.svg Change the input source
Adjust volume
Firmware Update
Stop broadcasting

Broadcast messages to devices

The free version of Manager includes message (text) broadcasts to devices. Manager Advanced includes image and video broadcasting.


To broadcast text messages to devices:

  1. Select one or more devices on the list.
  2. Click Message-text.svg to broadcast a text message.


To broadcast image or videos to devices (requires Manager Advanced license):

  1. First view Advanced device list by clicking Toggle manager.jpg Advanced devices.
  2. Select the device(s) to broadcast to.
  3. Click Link= Broadcast and then Multimedia.
  4. Select the media (image or video) and the duration, and click Ok to broadcast.


To stop broadcasting:

  1. Select the device to update.
  2. In the toolbar above the device list, click Stop Broadcasting.


Install apps to devices

  1. Click Apps on the side panel.
  2. Upload APK files from your local drive.
  3. Go back to your device listing and select one or more devices on the list.
  4. Click MVB M apps.svg Apps on the top toolbar.
  5. On the popup, select one or more apps to install.
  6. Click MVB M install.svg Install.
  7. App installation starts after the The command has been sent message appears.


Uninstalling apps follow a similar process:

  1. Select one or more devices on the list.
  2. Click MVB M apps.svg Apps.
  3. On the popup, select one or more apps to uninstall.
  4. Click MVB M uninstall.svg Uninstall.
  5. App uninstallation starts after the The command has been sent message appears.



Create and assign jobs

Jobs are templates that include an action that can be applied to devices. Multiple jobs can be applied to devices or groups of devices. Current actions available are:

  • Set audio volume
  • Power off
  • Change input source
  • Lock or unlock screen
  • Turn screen on or off
  • Update Firmware
  • Broadcast Message
  • Broadcast multimedia
  • Install apps
  • Send files
  • Add Wi-fi SSID



Job scheduling is an add-on feature requiring a Manager Advanced subscription - see below.


Manager Advanced

MyViewBoard Manager is available for free to Entities, with additional features available with a Manager Advanced add-on subscription.

Additional features include:

  • Broadcasting images and video
  • Device usage reports
  • Action log (record of Manager user actions)
  • Job scheduler
  • Transfer files


Assign Manager Advanced licenses to devices

Manager Advanced works on a per-device basis. IT admins can purchase the number of Manager Advanced licenses to suit their requirements, and assign them to devices in Manager. Each license is for one year - the activation date can be decided by the user. myViewBoard offers 1, 3, 5, and 7 year subscriptions.



To assign Manager Advanced licenses to devices:

  1. Under All devices, check the box next to the device or devices you want to add to Manager Advanced.
  2. Next, click Manager Advanced icon2.svg to assign the selected device(s) Manager Advanced licenses.


To view Advanced devices only:

  1. Under All devices, click Toggle manager.jpg the toggle button to view only Manager Advanced devices.
  2. Click the toggle button again to switch back to viewing all devices.


To remove Manager Advanced licenses:

  1. Under All devices, click Toggle manager.jpg the toggle button to view only Manager Advanced devices.
  2. Click the check box next to each device you wish to remove from Manager Advanced. Note that this does not remove the device from Manager - it only disables the Advanced features for this device and frees up an Advanced License for use on another device if necessary.
  3. Click the Remove from Advanced devices icon .



Broadcast image or video

To broadcast image or videos to devices (requires Manager Advanced license):

  1. First view Advanced device list by clicking Toggle manager.jpg Advanced devices.
  2. Select the device(s) to broadcast to.
  3. Click Link= Broadcast and then Multimedia.
  4. Select the media (image or video) and the duration, and click Ok to broadcast.
  5. To end the broadcast, click the red end broadcast icon Manager end broadcast12313.svg .


Files to upload must not exceed the following sizes:

  • Maximum video file size: 300MB
  • Maximum image file size: 30MB


You can find out the gallery of the preinstalled myViewBoard media files for broadcasting here.

Device usage reports

Usage reports can be generated for custom time frames, showing information about device usage time, app usage time, and input sources. This can be displayed graphically in the Manager webapp or exported to an Excel (.xlsx) file.

Access device usage reports by clicking Sharp-bar-chart`.svg Reports in the left menu.



Action log

Action log shows the username, time, action performed, affected device(s), and other information for Manager. This can be used to troubleshoot issues and track actions.

Access the action log by clicking Action log in the left menu.



Schedule jobs

Jobs must first be created before being applied to devices.

In the jobs menu, click the plus button to create a new job.



If no schedule is applied to a job, the action will be performed immediately when applied to a device. Jobs can also be planned for a specific time (as a one-off event), or a recurring event. Recurring events can be daily or weekly.

Once the job is created with a schedule, the schedule can be toggled on and off in the job list.




Transfer files

Supported file types (up to 100 MB per file):

  • PDF
  • PowerPoint
  • Excel


Upload files to Manager first before transferring them to devices:

  1. Click Files from the left menu.
  2. Here you can see files that are already uploaded, and the amount of space used.
  3. Click the plus icon to upload a new file from your device. Simply drag and drop or click Choose files.


To transfer files from Manager to devices:

  1. Go to All devices from the left menu, and then click Advanced devices. Device must be online (green circle under status).
  2. Select device(s) by clicking the check box.
  3. Click Files in the toolbar above the device list.
  4. Select the file or files you wish to transfer.




Video overview

WmXMfZjYznc

What is myViewBoard Manager? Quick video overview




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Access online resources to learn more about myViewBoard.


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Access online resources to learn more about myViewBoard.


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Follow us on social media and get notified of the latest news and updates.


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