Difference between revisions of "MyViewBoard Manager"

Revision as of 19:12, 18 June 2021

Release History

myViewBoard Manager is a tool for Entity Admins to remotely manage multiple installations of ViewSonic devices such as ViewBoard and myViewBoard Box.

To access, click the Manager tile or the Entity Management tile, then click Manager on the side panel.

Note that this option is only available for users signed in using an Entity Admin account.

Download Manager to devices

System requirements

myViewBoard Manager can only be installed on Android-based ViewSonic devices such as IFPs and projectors. All ViewSonic IFPs have Android built-in.
To successfully use remote control features, ensure that TCP Port 443 is open on your network.
"Allow installation of apps from unknown sources" must be enabled on the IFP/device.

Enable installation of apps from unknown sources on IFPs

Steps to enable the "Unknown Sources" setting will vary depending on the IFP model. See the following pages below for examples:

If in doubt, your IFP's user manual will most likely contain instructions on installing APK files. If you need further assistance, see if you can find your answers here, or contact your IFP reseller for more details.

The Manager web app is available for Entity admins on myviewboard.com, after signing in. To register a device under the entity (so it appears in the Manager web app), first download the Manager Android app to the device.

The myViewBoard Manager app is only available for signed-in users.
To download:

Sign in to myViewBoard.com.
Once signed in, click the Download myViewBoard applications on the top toolbar.
Click Manager for Android Download on the new window to start downloading.

Direct download: https://dl.myviewboard.com/latest?device_management

For more information how to download myViewBoard applications visit the wiki page Download.

Add devices to Manager

Once devices are set up and have the myViewBoard Manager app installed, they can be added to the entity and managed remotely from the Manager webapp (available to entity admins from myviewboard.com after signing in).

On the device to manage:

Download and install the myViewBoard Manager Android app (link above)
Open the app and note the 6-digit PIN displayed.

On the myViewBoard Manager admin console page on myviewboard.com:

Click Add Device
Provide the 6-digit PIN you obtained earlier.
(Optional) name the device.
Click Add.

Click Add Device , and provide the 6-digit PIN you obtained earlier.

Successful pairing message

Sort devices into groups

Create a group:

On the side panel, click > to expand the Group dropdown.
Click + Add a group
Click Create Group

Add devices to the group:

On the side panel, click > to expand the Group dropdown.
Click on the group where you want to add a device.
On the main panel, click Add Device .
On the new window, select which devices you want to add to this group.
Click Add.
The devices should now appear on the device list for the group.

You can also "star" your favorite devices so you can easily find them later.

Add devices to starred (favorites):

On any group list, locate the device you want to add to starred (favorites).
Click the star beside the device name.
The star icon will turn yellow.
Click Starred on the side panel to view starred devices.

Remove device(s) from group:

On the side panel, click > to expand the Group dropdown.
Click on the group you wish to remove a device or devices from.
At the top, click the cross icon to remove device(s) from the group.

Manage devices

myViewBoard Manager displays all your managed devices in a list on the main window, including options to quickly manage your devices.

The right-most panel displays the following information:

Hover over a device to view device, network, memory, and storage information for that device.
Selecting a device enables the following options:

Power on the device

Restart the device

Lock the device

Turn the screen on

Change the input source

Adjust volume

Firmware Update

Stop broadcasting

The Devices list also provides several options to quickly manage your devices.

Broadcast messages to devices

The free version of Manager includes message (text) broadcasts to devices. Manager Advanced includes image and video broadcasting.

To broadcast messages to devices:

Select one or more devices on the list.
Click Broadcasting, then select Message.

To stop broadcasting:

Locate and select the device to update.
On the rightmost panel, click Stop Broadcasting.

Send messages in real-time to devices. Multimedia is available with Manager Advanced add-ons.

Install apps to devices

Click Media on the side panel.
Upload APK files from your local drive.
Go back to your device listing and select one or more devices on the list.
Click Apps on the top toolbar.
On the popup, select one or more apps to install.
Click Install.
App installation starts after the The command has been sent message appears.

Uninstalling apps follow a similar process:

Select one or more devices on the list.
Click Apps.
On the popup, select one or more apps to uninstall.
Click Uninstall.
App uninstallation starts after the The command has been sent message appears.

You can also use myViewBoard Manager to install apps on multiple managed devices.
Managing installed apps on only one device.

Create and assign jobs

Jobs are templates that include an action that can be applied to devices. Multiple jobs can be applied to devices or groups of devices. Current actions available are:

Set audio volume
Power off
Change input source
Lock or unlock screen
Turn screen on or off
Update Firmware
Broadcast Message
Broadcast multimedia
Install apps
Send files
Add Wi-fi SSID

Click Jobs in the left menu to see all current jobs.

Job scheduling is an add-on feature requiring a Manager Advanced subscription - see below.

Manager Advanced

MyViewBoard Manager is available for free to Entities, with additional features available with a Manager Advanced add-on subscription.

Additional features include:

Broadcasting images and video
Device usage reports
Action log (record of Manager user actions)
Job scheduler
Transfer files

Broadcast image or video

- Multimedia: Displays an image or a video on the device.
Specify how long you want the message to appear.
Click 'Finish' to start the broadcast.

Files to upload must not exceed the following sizes:

Maximum video file size: 300MB
Maximum image file size: 30MB

You can find out the gallery of the preinstalled myViewBoard media files for broadcasting here.

Device usage reports

Usage reports can be generated for custom time frames, showing information about device usage time, app usage time, and input sources. This can be displayed graphically in the Manager webapp or exporting to an Excel (.xlsx) file.

Access device usage reports by clicking Reports in the left menu.

Action log

Action log shows the username, time, action performed, affected device(s), and other information for Manager. This can be used to troubleshoot issues and track actions.

Access the action log by clicking Action log in the left menu.

Schedule jobs

Jobs must first be created before being applied to devices.

In the jobs menu, click the plus button to create a new job.

Choose a name, job type, schedule, and any notes.

If no schedule is applied to a job, the action will be performed immediately when applied to a device. Jobs can also be planned for a specific time (as a one-off event), or a recurring event. Recurring events can be daily or weekly.

Once the job is created with a schedule, the schedule can be toggled on and off in the job list.

Job schedules can be toggled on or off.

Learn More

Access online resources to learn more about myViewBoard.

Security and Policy

Find out about myViewBoard secure connections.

Social Media

Follow us on social media and get notified of the latest news and updates.