myViewBoard Display for Android

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myViewBoard Display
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myViewBoard Display for Android turns any device running Android 6 into a wireless display, capable of receiving another device's screen with only a code and password via myviewboard.com/display/. Display comes preinstalled on ViewBoards and ViewBoard Boxes, but it can also be downloaded for free from https://myviewboard.com/download/ and installed on Android devices. It can also be downloaded from the Amazon app store.

For the Windows version of Display, click here.

Note: Currently, Display does not support casting from mobile web browsers to Display for Windows/Android.

To learn more about Display Advanced features, view the Display Advanced page.


System Requirements

Installing Display on Receiving Device

  • OS: Android 6 or higher
  • Network: 10 Mbps; a wired connection is recommended.
  • Must have open access to the public internet.
  • User must have rights to be able to install apps.


Installing Display on Amazon Fire Devices

  • Display is supported on all Amazon Fire TV devices including Fire TV Cube.
  • File size: less than 30 MB.
  • Network: 10 Mbps; a wired connection is recommended.
  • Must have open access to the public internet.
  • User must have rights to be able to install apps.
  • Download the Fire app from the Amazon app store.


Casting Device to Display

  • OS: Windows 10, MacOS, Android, or ChromeOS
  • Browser: latest version of Google Chrome, Chromium, or Microsoft Edge. Safari is not supported.
  • Network: stable 25 Mbps; a wired connection is recommended where possible.


Network Ports to Open

  • TCP Port 443 (HTTPS) outbound
  • UDP and TCP port 3478 bidirectional to the WebRTC servers
  • UDP Ports 50,000 – 65,535 (RTP/sRTP/RTCP) bidirectional to the WebRTC servers

These ports are optional. If blocked, media will be proxied using TURN on port 3478.


Download and Open myViewBoard Display for Android

Download Display for Android from myviewboard.com/download. The file is about 37 MB.

If using a ViewBoard, you may already have Display installed on it — check the Android app tray.

On the home screen or app tray, click or tap the Display icon to open it. If the device is connected to the internet, Display should load showing a Display Code and One Time Password.

Share Screen to a Device with Display

  1. First make sure myViewBoard Display is open on the receiving device (see above).
  2. On the device from which you want to share a screen, go to myviewboard.com/display.
  3. Enter the Display Code and One Time Password displayed on the receiving device. Note that the password refreshes every 30 seconds.



Display Advanced

With Display Advanced, users can access Moderator Mode and Split Screen Mode. These features allow multiple presenters to share their screens at once to the receiving device, giving the receiving device's host the ability to focus on individual presenters or display all presenters at once.


Display basic vs. Display Advanced features comparison table
Feature Display basic Display Advanced
Casting platforms (Presenters) Chrome/Edge browsers Chrome/Edge browsers
Supported platforms (Host) Windows/Android Windows/Android
Receive screen from
casting device
Moderator Mode Up to 6 attendees
Manage presenters
Split Screen Up to 4 presenters
AirPlay, Miracast, and
Chromecast Mirroring
Coming soon


How to acquire Display Advanced licenses:

For users with an established Entity account, you may contact a ViewSonic representative via our contact form. Under I'd like to..., select Request Display Advanced 90-day free trial. Alternatively, you can reach out to your established ViewSonic representative or Certified MSP.

If your organization has not yet signed up for an Entity account, find out more about the Entity sign-up process.


To learn more, view the Display Advanced page.


Troubleshooting

Cannot Share Screen

If you have issues connecting, review the following:

  • Check that both the receiving device and the casting device have a stable network connection.
  • Check if the One Time Password has expired, and enter the new one if it has.
  • Display for Android supports 1:1 mirroring, meaning each session must be between one device and one client only.

WebRTC is a method used by Display and other apps to share video. Most browsers support WebRTC; however, you can also run the following WebRTC testing tool to check: https://myviewboard.com/cast2/test/index.html

Step 1: Open a web browser on the receiving device and run the following tool to check webRTC status: https://myviewboard.com/cast2/test/index.html

  • If it shows at least 1 green line, this means webRTC network has no connection issues.
  • If it shows 3 yellow lines, webRTC network is blocked and has an issue.

Step 2: Open the same link on the casting device.

  • If it shows at least 1 green line, this means webRTC network has no connection issues.
  • If it shows 3 yellow lines, webRTC network is blocked and has an issue.

In other words, both steps 1 and 2 must display at least 1 green line to indicate a healthy webRTC connection — one green line for the receiving device and another green line for the casting device.


Cannot Access Certain Features

If you are trying to access certain Display features but you receive the following notification:

The feature you are attempting to access is exclusive to instances with a Display Advanced license. The Display app you are using has not been assigned a Display Advanced license. If you believe you should be able to access Advanced features, please contact your IT Admin. Whether or not you will be able to gain access to Advanced features depends on your Entity's total number of licenses purchased and to which Display software instances your IT Admin has assigned the licenses.

Learn how to acquire licenses here, and learn how to assign licenses here.


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