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Installing Whiteboard for Windows

This is the approved revision of this page, as well as being the most recent.
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Installing
Whiteboard for Windows

This page is a guide for installing and activating Whiteboard for Windows.

Contents

System Requirements

Recommended specifications

  • Processor: Intel Core i7 x86 CPU with clock rate over 3.6 GHz
  • RAM: 16 GB
  • OS System: Windows 10 Pro 64 bits
  • Disk drive: SSD
  • Bandwidth: 25 Mbps or higher; a wired connection is preferred
  • Touch Display: ViewSonic ViewBoard®
  • Other software required: .NET 4.7.2

Minimum requirements

  • Processor: Intel Core i3 x86 CPU with clock rate over 3.2 GHz
  • RAM: 8 GB
  • OS System: Windows 10 Home 64 bits
  • Disk drive: HDD / SSD
  • Bandwidth: 25 Mbps; a wired connection is preferred
  • Other software required: .NET 4.7.2

For devices that will interact with Whiteboard for Windows1:

  • Operating system: Windows 10, MacOS, ChromeOS
  • Bandwidth: 25 Mbps
  • One of the following browsers:
  • Latest version of Google Chrome [1]
  • Latest version of Microsoft Edge [2]

1For example, this applies to students interacting with the host whiteboard by watching the Wireless Presentation, or using features from myviewboard.com such as Throw.

Installation Procedure

Download

  1. Head over to myViewBoard.com.
    • If already signed in, on the top menu click Download myViewBoard applications. A new window should open.
      • Click the download link for the Whiteboard for Windows installer.
    • If not signed in, click Resources from the top menu, and then downloads from the drop-down. In the new page, select Whiteboard for Windows and then Download for Windows 64 bit.
  2. Save the file to your local drive.

Alternatively, visit the Downloads wiki page.


Install

  1. Double click the installation file.
  2. On the myViewBoard Whiteboard Setup window, click Next.
  3. Click Install (requires admin rights).
  4. If prompted on a separate window, click Yes to allow the app to make changes to your device.
  5. When the installation is complete, click Finish.


Activate

  1. Open Whiteboard for Windows.
  2. Click Activate in the bottom right of the screen.
  3. In the new window, enter your email address twice and click Submit.
  4. Open the email and follow the link to activate the software.
    • If activation is successful, a message reading Success: Software Installation Activated Successfully should appear on myviewboard.com.

Congratulations, you can now use Whiteboard for Windows!


If you still have not received the activation email:

  1. Launch Whiteboard for Windows
  2. Click the Gear icon
  3. Click the icon.
  4. Click Resend the activation email.


It is not necessary to sign in to access Whiteboard for Windows, however some features will only be available after signing in. It is therefore recommended.
Whiteboard for Windows requires a stable internet connection to activate. Activation only needs to be done after the first installation.


If you launched Whiteboard for Windows before activation:

  • Whiteboard for Windows will display a warning message.
  • Some features will not be available.
  • Whiteboard applies a default background.