myViewBoard Manager

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Icon Manager.svg
myViewBoard Manager

myViewBoard Manager is a tool for Entity Admins to remotely manage multiple installations of Viewsonic visual solution devices such as ViewBoard.

To access, click the Manager tile or the Entity Management tile, then click Manager on the side panel.
Note that this option is only available for users signed in using an Entity Admin account.

Downloading the APP

The myViewBoard Manager app is only available for signed-in users.
To download:

  1. Sign in to
  2. Once signed in, click the Download myViewBoard applications on the top toolbar.
  3. Click Manager for Android Download on the new window to start downloading.

You can also download the app by clicking the link below:

System Requirements

Before installation, verify that the device to manage meets the following requirements:

  • myViewBoard Manager can only be installed on a ViewSonic IFP.
  • To successfully use remote control features, ensure that TCP Port 443 is open on your network.
  • The setting "Allow installation of apps from unknown sources" has been enabled on the IFP.

Steps to enable the "Unknown Sources" setting will vary depending on the IFP model. See the following pages below for examples:

If in doubt, your IFP's user manual will most likely contain instructions on installing APK files. If you need further assistance, see if you can find your answers here, or contact your IFP reseller for more details.

Adding Devices

You need to set up your devices first before you can add them to your list of managed devices.

On the device to manage:

  1. Download the myViewBoard Manager app.
  2. Install the app on the device to manage.
  3. Open the app and note the 6-digit PIN displayed.

On the myViewBoard Manager page:

  1. Click Add Device MVB M add.svg
  2. Provide the 6-digit PIN you obtained earlier.
  3. (Optional) Specify a short name for the device.
  4. Click Add.

Sorting Added Devices into Groups

After you have a number of devices added, you can manage them using the following options:

To create a group:

  1. On the side panel, click > to expand the Group dropdown.
  2. Click + Add a group
  3. Click Create Group

To add devices to the group:

  1. On the side panel, click > to expand the Group dropdown.
  2. Click on the group where you want to add a device.
  3. On the main panel, click Add Device MVB M add.svg.
  4. On the new window, select which devices you want to add to this group.
  5. Click Add.
  6. The devices should now appear on the device list for the group.

You can also "star" your favorite devices so you can easily find it later.
To star a device:

  1. On any group list, locate the device you want to star.
  2. Click the star beside the Device name.
  3. The star icon should turn yellow.
  4. To easily filter your "star" devices, click Starred on the side panel.

To modify the group membership of a device:

  1. Locate the device you want to update.
  2. Click the device name to open the Device properties page.
  3. Click the pencil icon to open the Device groups dialog.
  4. On the list, click + Add or - Remove.
  5. Click Finish.

Managing Devices

myViewBoard Manager displays all your managed devices in a list on the main window. This list also provides several options to quickly manage your devices.

The right-most panel displays the following information:

  • Hover over a device to view device, network, memory, and storage information for that device.
  • Selecting a device enables the following options:
  • Power on the device MVB M power-off.svg
  • Restart the device MVB M restart.svg
  • Lock the device MVB M unlocked.svg
  • Turn the screen on
  • Change the input source MVB M source select.svg
  • Adjust volume
  • Firmware Update
  • Stop broadcasting

Broadcasting to Devices

The Broadcast feature allows device admins to send messages in real-time to selected devices.

To broadcast messages to devices:

  1. Select one or more devices on the list.
  2. Click Broadcasting Link=, then select one of the following:
    • Message: Displays a short message on the devices.
    • Multimedia: Displays an image or a video on the device.
  3. Specify how long you want the message to appear.
  4. Click 'Finish' to start the broadcast.

Note: max. size of uploading files:
  • Max. Video File Size: 300MB
  • Max. Image File Size: 30MB

To stop broadcasting:

  1. Locate and select the device to update.
  2. On the rightmost panel, click Stop Broadcasting.

If you have media files you broadcast frequently, click Media on the side panel to manage your uploaded multimedia files.

Installing Apps on Devices

You can also use myViewBoard Manager to install apps on multiple managed devices.

  1. Open Media tab and upload APK-files from your PC.
  2. Select one or more devices on the list.
  3. Click Apps MVB M apps.svg.
  4. Select one or more apps you want to install.
  5. Click Install MVB M install.svg these apps.
  6. Message The command has been sent proves that app installation started.

Uninstalling apps follow a similar process:

  1. Select one or more devices on the list.
  2. Click Apps MVB M apps.svg.
  3. Select one or more apps to uninstall.
  4. Click Uninstall MVB M uninstall.svg these apps.
  5. Message The command has been sent proves that app uninstalled.