myViewBoard Box

Hardware

myViewBoard Box

The myViewBoard Box device

myViewBoard Box is a simple and cost-effective way to upgrade existing displays and add more features, such as:

Screen sharing
Android OS, including web browser, multimedia support, and access to apps
Built-in apps including Whiteboard for Android
Support for peripherals such as document cameras and microscopes
Remote display management by users and IT admins with myViewBoard Manager integration

myViewBoard Box is a plug and play solution that works with displays and projectors from ViewSonic and other brands. Any display device that uses HDMI or USB-C for video can connect to Box. Any touch devices that either use HDMI (video) and USB-A (touch input), or USB-C (for video and touch input), are also supported. myViewBoard Box can be powered by power over Ethernet (PoE), or a dedicated 5V DC power cable.

Benefits of myViewBoard Box

Cost-effective way to add 'smart' features
myViewBoard Box can be thought of as a versatile Android-based computer with internet accessibility that can be added to a display (whether a monitor, TV, projector, touchscreen, or IFP). Doing this allows the display to have access to Android apps including Whiteboard for Android for digital whiteboarding and myViewBoard Display for wireless screensharing. Just like a computer, there is also a web browser and media file explorer.

Make displays wireless
If you want to avoid relying on HDMI cables when sharing video to a display device, then use myViewBoard Box to make a display device become a wireless presentation display.

For example, connect myViewBoard Box to projector, and then use preinstalled myViewBoard Display app to wirelessly share video from a PC, Mac, Linux, or mobile device (simply enter the unique password to pair).

Remotely control displays
When myViewBoard Box is connected to a display, projector, or IFP using RS232, the Box can act as a remote control for the display device. This includes turn on/off, volume adjustment, and changing input source.

When the Box is registered to myViewBoard Manager, IT admins can remotely control displays.

What's included

Apps
The following apps come preinstalled with myViewBoard Box. Additional apps can be installed from the Google Play store, or manually via APK file.

App icon	Name and Description
	Whiteboard: digital Whiteboard for Android, with multimedia support
	Display: wireless screensharing to the device.
	Live: livestreaming app that supports YouTube, Facebook, Workplace, and Twitch
	Record: record the screen and save as a video.
	Explorer: file explorer and manager app
	Lightning: web browser
	Settings: Android settings
	Media player Supports 1080p 60Hz: VC-1, MPEG-1, MPEG-2, MPEG-4, VP8 Supports 4K 60Hz: VP9, H265, H264.

Hardware
myViewBoard Box includes the 'Box' itself (part number VBS100), a power adapter, HDMI cable, and quick start guide.

myViewBoard Box (VBS100 device)
Power adapter x 1 with multi-country pin adapters
HDMI cable x 1
Quick start guide

Note: RS232, RJ45 ethernet, USB and additional HDMI cables are not included.

Set up Box with a display

The rear of the device is for inputs (power, internet, USB peripherals, USB touchscreen input).

The front of the device is for outputs (display via HDMI or USB-C, and optional data connect by RS232).

Compatible devices

Display devices:

any device that uses HDMI or USB-C for video.

Display devices with touchscreen functionality:

devices that use HDMI for video and USB type A for touchscreen functionality
devices that use USB type C for both video and touchscreen functionality

Display devices with remote control functions In addition to the above, further control over a device can be supported by connecting an RS232 cable. Currently supported brands are ViewSonic and Promethean, with support for more brands planned. RS232 control enables turning the display device on/off, changing input sources, and adjusting volume remotely from the myViewBoard Box, or from myViewBoard Manager if the Box has been added to the entity.

I/O ports

Front of the Box: output ports

No.	Components	Description
1	RS232 port*	RS232 serial port cable: connect display (IFP, touchscreen, or Projector) to an external computer. Certain functions can be controlled remotely by the PC, including power on/off, volume adjustment and more. ¹
2	USB3.0 (Type C) ports	USB3.0 SuperSpeed support and DisplayPort 1.2 (1080@60Hz) output. ²
3	HDMI OUT V2.0(Type A) port	Connect the other end of the HDMI cable to the HDMI port of a display device, for example Display, IFP, monitor, TV, or Projector, etc.

Note 1: Set the baud rate of controlled devices to 9600 bps. Note 2: Running USB type-C and HDMI connections at the same time is not supported. Only one display output can be active.

Rear of the Box: input ports

No.	Name	Description
1	Reset button	Push to hardware reset the device
2	Power indicator	Blue LED shows device has power (from 5V cable or power over ethernet).
3	DC Jack 5V	Power input (not necessary if using power over ethernet).
4	GB-LAN (RJ45)	Connect an ethernet cable for internet. Supports gigabit Ethernet and Power over Ethernet (802.3at class 4 Gigabit).
5	USB 2.0 (Type-A) ports	Connect a USB peripheral such as a keyboard, mouse, storage, or camera, or use for touch input with a touchscreen device. ¹
6	USB 3.0 (Type-A) ports	Connect a USB peripheral such as a keyboard, mouse, storage, or camera, or use for touch input with a touchscreen device.¹
7	HDMI IN V1.4b (Type A) port	Connect to a PC, set-top box, or other video device with HDMI output (HD 720P) ²

Note 1: For storage devices, only FAT32 format is supported. Note 2: Running USB type-C and HDMI connections at the same time is not supported. Only one display output can be active.

Connect myViewBoard Box to a non-touch monitor, projector, or TV

Any TV, monitor, or other display device that uses HDMI or USB-C for display input can be used with myViewBoard Box.

Connect an ethernet cable to the rear of the Box
Connect the supplied 5V power cable to the rear of the Box (skip this if using power over ethernet)
Use HDMI or USB-C to connect the display device to the front of the Box

Optional: connect USB devices such as a mouse, keyboard, camera, or storage to the rear USB-A ports.

Connect myViewBoard Box to a touchscreen monitor or display

Using myViewBoard Box with a touchscreen display is the same as with a non-touch display (above), with the additional of a USB-A cable for touch, or touch and video feed combined with one USB-C cable.

Connect an ethernet cable to the rear of the Box
Connect the supplied 5V power cable to the rear of the Box (skip this if using power over ethernet)
Use HDMI or USB-C to connect the display device to the front of the Box. If the device uses one USB-C for both video and touch input, no further action necessary.
If the touchscreen device uses USB-A for touch input, connect it to the rear of the Box

Optional: connect USB devices such as a mouse, keyboard, camera, or storage to the rear USB-A ports.

Connect myViewBoard Box to a display and use remote control features

Connect an ethernet cable to the rear of the Box
Connect the supplied 5V power cable to the rear of the Box (skip this if using power over ethernet)
Use HDMI or USB-C to connect the display device to the front of the Box.
Use an RS232 cable to connect the display device to the front of the Box.

Optional for touchscreen input:

If the device uses one USB-C for both video and touch input, no further action necessary.
If the touchscreen device uses USB-A for touch input, connect it to the rear of the Box

Optional: connect USB devices such as a mouse, keyboard, camera, or storage to the rear USB-A ports.

Cable diagrams

Click to expand images

Connect the power cable to the rear of the device. This is not necessary if using Power over Ethernet (PoE).
Using an RJ45 cable, connect the device to a router, switch, or suitable network wall socket.
Connect to a display device using an HDMI cable to the front of the myViewBoard Box. To support touchscreen features, also connect a USB-A cable to the rear of the Box.
Connect to a display device using USB-C to the front of the myViewBoard Box device. Note that Box does not support using HDMI and USB-C video sources simultaneously.
Optional: connect a keyboard and mouse via USB to the rear of the myViewBoard Box device.
Optional: compatible displays can also be connected to the Box using an RS232 serial port cable. This allows the Box to remotely control the display device.

Open myViewBoard Box for the first time

myViewBoard Display will open by default after turning on myViewBoard Box.
The myViewBoard Box is a customized Android homescreen, with a shortcuts to apps shown.
Click the drop-down arrow to open the app tray to see all apps.

Once the necessary internet, display, and other cables/peripherals are connected, the myViewBoard Box will turn on automatically when a power supply is connected (either power over ethernet or 5V cable).
Turning on for the first time may take a few minutes while the software updates to the latest version.
myViewBoard Box will open into the myViewBoard Display app.
To exit Display, click/tap the blue arrow at the side of the screen. If no blue arrow is present, swipe in to the center of the screen from the left or right edge to display the arrow.
The side toolbar menu will drop down from the arrow.

go back

go to myViewBoard Box homescreen

show recent apps

show app tray

open Whiteboard

open Record

draw over the screen

view more

freeze and zoom current screen

spotlight: highlight part of the screen

stopwatch

timer

screenshot

hide side toolbar (swipe in from the left or right to show again)

Share screens

Once myViewBoard Box is connected to a display, there are multiple ways users can share screens from their own device to the display.

Display

For more information, see: Display for Android

myViewBoard Display will open by default after turning on myViewBoard Box.

To receive a screen on myViewBoard Box display:

Make sure the myViewBoard Box has an internet connection. Display should open by default on Box. Alternatively, open it manually from the Android app list.
On the device you wish to share, go to myviewboard.com/display
Enter the Display Code and One Time Password as shown on the Box display
If prompted, select the window, tab, or program you wish to share
The myViewBoard Box display should now show live video from the transmitter device

Simply reverse the above steps to share the screen from myViewBoard Box to any other internet enabled display device such as a PC or mobile phone.

vCast

vCast is an app that allows screen sharing including touch support (for touchscreen devices) between devices on the same network. There are two apps; vCastReceiver and vCastSender.

Click to expand. This is the screen on the display device (myViewBoard Box). Enter the unique code on the left into the vCastSender app on the device you wish to share the screen from.

To share screen to the display with myViewBoard Box connected:

Open vCastReceiver on the myViewBoard Box device. This app is preinstalled on all Boxes.
On the device¹ that you wish to share the screen from, connect to the same network as the myViewBoard Box.
On the device that you wish to share the screen from, download the app or software for your OS (see picture below for links).
Once the app/software is installed, open it and enter the 6-digit code that appears on the display connected to the myViewBoard Box. This code refreshes over time.

Note 1 supported devices: iOS and Android mobile devices, Mac and Windows PCs.

Add Box to Manager for remote IT management

Manager is a centralized device management tool for IT admins to manage fleets of devices. Just like a ViewBoard, any myViewBoard Box can also be enrolled to Manager. Doing this allows an IT admin to remotely manage the Box-connected display, and turn it on or off, change volume, change input source and more.

Read more about Manager at the wiki page here.

Attach Box using VESA or ceiling tile mounts

VESA 75 x 75 mount'

myViewBoard Box has VESA 75 x 75 mounting holes on the underside of the device, suitable to be attached to monitors or other devices with the same size VESA mounts. View the diagram below for mounting guide. VESA mount and screws sold separately.

myViewBoard Box is compatible with VESA size 75 x 75 mounting.

Suspended ceiling/ceiling tile mount

myViewBoard offers a 'T-bar' mount (sold separately) that can be used to attach the myViewBoard Box to ceiling tiles. The mount is screwed onto the Box, and then clipped firmly onto the metal rails supporting ceiling tiles.

First attach the bracket to the VESA mounting holes on the bottom of the myViewBoard Box
Attach the T-bar to the backet
Swivel/open the T-bar (so the two arms are perpendicular), and then close and clamp onto the ceiling tile supports

myViewBoard Box can be mounted to suspended ceiling tiles without damaging or drilling through the tiles.
Attach the bracket to the myViewBoard Box, and the t-bar mount to the bracket.
Clamp the t-bar mount to the ceiling tile/suspended ceiling supports.

Contact myViewBoard to get the VESA or suspended ceiling mounts

Troubleshooting

All I can see is the "Wireless Presentation Display" page

To exit Display, click/tap the blue arrow at the side of the screen. If no blue arrow is present, swipe in to the center of the screen from the left or right edge to display the arrow.

See this section on the side toolbar: opening myViewBoard Box for the first time.

The myViewBoard Box won't turn on

Indicator: a blue LED light on the front left of the device will turn on when the device is on.

Check the AC adapter is properly plugged in to the device and the wall socket.
If possible, check the wall socket with another device.
If using PoE, check the router or switch supports PoE. If yes, try connect another device and/or cable to the router or switch using PoE.
If the device does not turn on, contact ViewSonic Support or the sales team from which the device was purchased.

No internet/can't connect to the LAN

Check that the cable is an RJ45 type, with one end connected to the LAN port of your myViewBoard Box, and the other to a router, switch, or network wall socket.
If possible, check the router, switch, or wall socket with another device such as a laptop with an ethernet port. Also consider checking with a different RJ45 cable.

Unable to access myViewBoard apps/required firewall ports are blocked

The myViewBoard suite of apps requires access to the following ports:

- TCP port 443 (HTPPS) outbound
- UDP and TCP port 3478 bidirectional to the WebRTC servers
- UDP ports 50,000 – 65,535 (RTP/sRTP/RTCP) bidirectional to the WebRTC servers. These ports are optional; if blocked, media will be proxied using TURN on port 3478.
- These ports are optional; if blocked, media will be proxied using TURN on port 3478.
You can test connectivity at: https://myviewboard.com/cast2/test/index.html

Contact your IT department for assistance with the above.

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