Integrating with Zoom

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myViewBoard supports integration with a Zoom account to allow the use of myViewBoard during meetings.


Prerequisites

Before using the feature, verify that the following requirements are met:

  • The user must already have a working Zoom account.
  • Zoom must be installed on the same device. To install Zoom:
  1. Download Zoom from https://zoom.us/support/download
  2. Click the installer to start installation. You may need to provide administrative rights to continue.
  3. Follow the on-screen prompts.
  4. After installation, launch Zoom, and sign in.
  • (Optional) Some users may need to pre-approve the app (or ask their admins to pre-approve) before integration. To pre-approve, go to the following URL:

Integrating a Zoom Account

To connect myViewBoard with Zoom:

  1. On myViewBoard.com, go to the FollowMe AI screen.
  2. On the FollowMe AI screen, click Cloud Integration on the side menu.
  3. From the list of services, click Zoom.
  4. On the next window, sign in to connect myViewBoard with your Zoom account.

From the list of services, click Zoom

From the list of services, click Zoom


The user can only bind one Zoom account at a time. To bind another account, the user must unbind the active account first.

  1. On myViewBoard.com, go to the FollowMe AI screen.
  2. On the FollowMe AI screen, click Cloud Integration on the side menu.
  3. Locate the Zoom entry, and click Unbind.
  4. After the process to complete, click the Zoom entry again to bind another account.
  5. Log in to the myViewBoard for Windows application, and try starting a Zoom meeting using the new account.

Using the Zoom Feature

To verify that Zoom is active and enabled within myViewBoard:

  1. Sign in to myViewBoard for Windows.
  2. On the myViewBoard title bar, click on the
    Cloud Storage.png
    cloud services drop down icon.
    • If enabled, the Zoom icon has a strong bold color.
    • If disabled, the Zoom icon is grayed out.
  3. To enable, click the Zoom icon once.


To start using the Zoom feature:

  1. Launch the myViewBoard application and sign in.
  2. On the main toolbar, click the Casting icon.
  3. On the Casting toolbar, click the Zoom icon.

On the Casting toolbar, click the Zoom icon

On the Casting toolbar, click the Zoom icon


To host a meeting:

  1. Select one of the following
    • Start without video
    • Screen share only
  2. Click the
    Host a meeting Off.png
    icon.


To join a meeting:

  1. Perform one of the following:
    • On the text box, type the meeting room link.
    • Copy the link, and then click the
      Paste URL Off.png
      icon to paste the meeting room link.
  2. Click the
    Join a meeting Off.png
    icon.


The Zoom application opens and starts the meeting. To allow other meeting participants to view your myViewBoard screen:

  1. On the Zoom meeting window, click Share screen on the bottom toolbar.
  2. Select Screen or myViewBoard Main Window.
  3. Click Share.
  4. To stop sharing, click Stop Share.
  5. To end the meeting, click End Meeting on the bottom toolbar.

Zoom meeting sharing a myViewBoard screen

Zoom meeting sharing a myViewBoard screen



Troubleshooting

If Zoom integration is not working, try re-binding the Zoom account:

  1. Sign in to the http://myViewBoard.com website
  2. Click your avatar picture, and click myViewBoard Cloud Integration.
  3. Locate the Zoom entry, and click Unbind.
  4. After the process to complete, click the Zoom entry again to rebind.
  5. Log in to the myViewBoard for Windows application, and try starting a Zoom meeting.


If the 'unbind' command was applied to the integrated Zoom account during a myViewBoard for Windows session, opening the Zoom meeting feature displays an error message. If the user binds the Zoom account again, myViewBoard can refresh the token without requiring the user to log out.

If problems persist, contact customer support. Kindly provide a screenshot of any error messages.


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